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Advertising for clinics

Advertising for clinics: dentists, physiotherapy and aesthetics.

We run Meta ads and landing pages for Frøyd, an aesthetic clinic in Norway, and Meta for a dental clinic in England. Here is how we set up ads for a clinic, what is different for dentists and physiotherapists, and what you are not allowed to say.

Short answer: Google Ads suits treatments people search for themselves, like “tannlege akutt” (emergency dentist), “implantat pris” (implant price) or “fysioterapeut uten henvisning” (physiotherapist without referral). Meta suits treatments people need to be made aware of, like skin boosters and microneedling. Whatever the channel, each treatment needs its own page with price and booking, and tracking has to count bookings, not clicks. Advertising for health services is regulated, so we don’t promise results and we don’t use before/after images.
VictorJona
Victor & Jonayou talk to the two of us, not a salesperson
An ad we made for Marlow Dental
Marlow Dental
An ad we made for Utvendig Renhold
Utvendig Renhold
An ad we made for Badstugutta
Badstugutta

Real ads we have made for our clients

5000+
ads made for our clients
10+
new ads every week
2
clinics we run ads for, in Norway and England
100%
performance-based fee
Some of our clients
Utvendigrenhold Veldigrent.no Rask Flytting Mokki Badstugutta Frifor.app

How we advertise for clinics.

Clinics have high-value treatments with low search volume, and rules about what they can promise. That’s why the choice of channel and the landing page matter more than the budget.

Channel

Google for what people search for, Meta for what they didn’t know about

“Tannlege Skien” (dentist Skien) and “tannregulering pris” (orthodontics price) are searched every day, and Google handles that. Skin boosters, PDRN and microneedling have to be shown to the right people before they search. Meta does that, with video of the practitioner and the treatment.

Landing page

One page per treatment

Don’t send the patient to the homepage. One page per treatment with what it is, what it costs or what the booking fee is, who performs it, and a booking form. For Frøyd, microneedling and PDRN skin booster each have their own page.

Tracking

Bookings, not clicks

We set up a conversion on completed bookings and count forms and phone calls separately. That way you know what a new patient costs, and Google and Meta optimize toward real bookings.

Content

The practitioner on camera

Clinics win on trust. Short videos where the practitioner explains the treatment work better than a polished commercial. We write the script, edit, and make new variations every week.

Regulations

What you can say, and what you can’t

Advertising for health services must be responsible, sober and factual (Section 13 of the Norwegian Health Personnel Act). No promised results, no before/after images, the correct title for the practitioner, and “free” only when it is free.

Offers

Promotions that fill open slots

A time-limited offer on one treatment, with the regular price and the promotional price side by side. It fills the calendar without you having to lower prices across your whole treatment menu.

Norwegian clinic

Frøyd: aesthetic clinic, Meta and dedicated treatment pages.

For Frøyd, we run the Meta ads and built the landing pages. Each treatment has its own page, and the form passes along which treatment the inquiry is about. The leads go straight into the clinic’s own sheet, so we can see what an inquiry costs per treatment.

Every week we compare the leads in the clinic’s sheet with what Meta reports, because tracking on a treatment page can stop counting without anyone noticing, and then Meta is optimizing blind.

We also run Meta for Marlow Dental, a dental clinic in England.

The setup Frøyd · aesthetic clinic
ChannelMeta
Landing pagesOne per treatment
FormTreatment as its own field
CheckSheet vs. Meta, every week
We don’t show patient results. Numbers per treatment we share with the clinic, not here.
Victor Skretteberg

Hi, Victor here. The clinics we run ads for today are Frøyd in Norway and a dental clinic in England. We haven’t worked with Norwegian dental clinics or physiotherapists yet. What you read about them below is how I would set it up, not numbers we have.

Send us your website and we’ll put together a concrete proposal for ads and a landing page for the clinic, the way it would look with your brand. You’ll get it by email within a couple of days, and it’s yours to keep either way.

Send us your website →

Advertising for dentists

The searches we would build the account around: “tannlege [by]” (dentist [city]), “akutt tannlege” (emergency dentist), “tannbleking pris” (teeth whitening price), “implantat pris” (implant price), “tannregulering voksne” (adult orthodontics). “Tannlege [by]” is the most general search, and often where competition is fiercest. The treatment searches are more specific and tell you what the patient needs, so they deserve their own ad groups with their own page.

A page that says “Implant from NOK 18,900, performed by [name], 15 minutes from the city center, book here” answers what the patient is wondering: what it costs, who does it and where you are. A general clinic page answers none of that. The price is just an example, use your own.

Work backwards before you spend a single krone

An implant at NOK 25,000 with a NOK 10,000 contribution margin, where one in three inquiries becomes a booking, makes an inquiry worth around NOK 3,300. In theory, that’s how much you can pay and break even. We set the target well below that, and bid higher on implants and orthodontics than on “tannlege [by]”.

What we would fix first

  • The whole budget on “tannlege [by]”. It’s expensive and says little about what the patient needs.
  • No prices on the website. Patients who can’t find a price move on to a clinic that shows it.
  • “Free consultation” in the ad and a booking fee on the page.
  • Booking only by phone during opening hours.
  • “Covered by Helfo” in the ad. The subsidy only applies to specific conditions, and the dentist has to assess that.

Advertising for physiotherapists and chiropractors

The patient is in pain right now and searches “fysioterapeut [by]” (physiotherapist [city]), “kiropraktor nær meg” (chiropractor near me) or “fysioterapi uten henvisning” (physiotherapy without referral). Many don’t know they can go straight to a physiotherapist without seeing a doctor first. If the ad and the page say “no referral needed”, you answer the question before they get to ask it.

The other thing the patient wonders about is price, and here the municipal operating grant decides it. With an operating agreement with the municipality, the patient pays a co-payment. Without one, they pay full price. State both clearly, or the patient gets unsure and doesn’t book.

The complaints are searches of their own: “vondt i ryggen behandling” (back pain treatment), “nakkesmerter” (neck pain), “naprapat [by]” (naprapath [city]). We would put them in their own ad groups with a page that answers exactly that complaint, so you can see what they cost compared with searches for the profession.

The math

A course of five sessions at NOK 650 each brings in NOK 3,250 in revenue. With a 60% contribution margin and every other booking becoming a patient, an inquiry is worth around NOK 975. That’s much less than for a dental clinic, so the account has to be tighter: a short radius around the clinic, ads when you can take bookings, and online booking that shows open slots.

What we would fix first

  • Booking that requires the patient to call during opening hours.
  • No price, or no explanation of the co-payment and operating grant.
  • Ads only on “fysioterapeut” (physiotherapist), none on the complaints.
  • A large radius. People rarely travel far for a treatment they’ll go to several times.

After launch we go through the search terms every week, move budget to where bookings are cheapest, and you get a report every Monday with what you spent and what you got.

More industries: marketing for service businesses. What a lead costs in the industries we work in: the numbers from our accounts.

Hear from our clients.

Our clients5 participants
TT
Thommy TellefsenCEO, Leid.no
These guys deliver above and beyond! I'd worked with 6-7 other agencies before we were recommended Arcads. There's a clear before and after working with you.
4.73x ROAS across channels
MG
Mattis Ohana GoksøyrCMO, Mokki
Wow, even the statics are working this well! Great job, guys, fantastic
+127% profit year over year
JR
Jonathan RotheCEO, Utvendig Renhold
Great job, boys! Very good.
549 leads in 90 days
EL
ElliotCo-founder, Badstugutta
Really nice, we're getting more leads than ever, we're getting more clicks than ever!! Amazing.
Leads from Google and Meta
NA
Nathaniel AyehVeldigrent and Raskflytting
We've worked with Arcads on several concepts over time, and we still do. Creative, professional and fast. A partner we trust.
NOK 202 per lead, move-out cleaning Oslo
See what it would look like for you

Be next on the list. The proposal is free and comes with no commitment.

This is what a week with us looks like.

Google and Meta find the customers. Our job is to give them enough good ads to choose from, every single week.

Monday

We dig into what customers say

Searches, comments and reviews become angles.

Midweek

Every angle becomes an ad

Jona makes one ad per angle and customer type.

Friday

10+ new ads go live

Winners get more budget. The rest we switch off.

↻ Then again next week. Illustration of a typical week.

We make everything ourselves. Not just the ads.

Campaigns, ads, landing pages and tracking. One partner, no middlemen, no freelancers to wait on.

Landing pages

Campaign pages for your online store and landing pages with forms for leads. Built for ad traffic, not for your website menu, and they're yours.

Landing page Arcads made for Frøyd
Landing page Arcads made for Generalfinans
Landing page Arcads made for QualiPet
Landing page Arcads made for Veldigrent

Ads

UGC video, statics and motion graphics. 10+ new ones a week, all made in-house.

Google Ads

Search, Shopping and Performance Max. Structure, negative keywords and scaling based on profitability, not clicks.

Google Ads agency

Meta Ads

Facebook, Instagram and Snapchat, with ongoing testing of new ads every week.

Meta Ads agency

Tracking

Google Ads, Meta Pixel and GA4 set up correctly first. Then you see every sale and every lead yourself.

The Monday report

Numbers you understand, every Monday. What was done, what it brought in, what we're doing next week.

See what it would look like for you

You see the proposal before you've paid a single krone.

Behind Arcads.

Arcads is a Norwegian performance marketing agency in Skien that runs Google Ads and Meta Ads and makes the ads itself, for clients all over Norway. We mostly work with online stores and service businesses that live on leads, often with multiple locations.

Victor Skretteberg, managing director of Arcads

Victor Skretteberg

Managing director and Google Performance

Victor is the one you meet on the first call. He builds your Google account and digs into the numbers. You get a report every Monday.

Victor on LinkedIn
Jona Helgen, creative lead at Arcads

Jona Helgen

Creative and Social Media Performance

Jona makes the ads you see on this page. Videos, statics and concepts. 10+ new ones a week don't make themselves.

Jona on LinkedIn

We got tired of agencies that invoice whether it works or not, so we built our own. No middlemen, no salespeople. You get us.

Why people leave their agency for two guys in Skien.

One partner instead of a slow agency, a freelancer you have to chase, or yet another evening in front of the ad account yourself.

ArcadsTypical agencyFreelancerDo it yourself
Payment100% performance-basedFixed feeHourly rateYour own time
New ads10+ a weekA few a monthOne at a timeWhen you find the time
Landing pagesIncluded, made by usExtra invoiceRarelyYour website
ReportingEvery Monday, numbers you understandQuarterly reportNoneYou make it yourself
Who you talk toVictor and JonaAccount managerOne personNo one
Lock-inNoneOften 6-12 monthsNoneNone
OwnershipThe accounts are yoursVariesVariesYours

What clinics ask us.

Google Ads or Meta for a clinic?+
Google for treatments people search for when they need them: dentist, emergency dentist, implants, physiotherapist, chiropractor. Meta for treatments people don’t look for until they’ve seen them: skin boosters, microneedling, whitening. Start with the channel where demand already exists, and add the other once tracking is in place.
What does a new patient from ads cost?+
It depends on the treatment, so we work backwards before we start. An implant at NOK 25,000 with a NOK 10,000 contribution margin, where one in three inquiries books, makes an inquiry worth around NOK 3,300. A course of physiotherapy is worth much less, so the cost per booking has to come down accordingly. That number decides how much we bid.
Can we use before/after images in the ads?+
We don’t. Under Section 13 of the Norwegian Health Personnel Act, advertising for health services must be responsible, sober and factual, and the Marketing Control Act applies as well. Before/after images of patients suggest a result no one can promise, so we don’t use them, not even for aesthetic treatments. Show the practitioner instead, what the treatment involves and what it costs.
Can we say “free consultation”?+
Only if it actually is free, with no booking fee and no requirement to buy a treatment afterwards. Otherwise it’s misleading. We check every ad against the clinic’s actual prices before it goes live.
What about Helfo, can we advertise prices?+
Yes, and you should show a price or a “from” price on every treatment page. Helfo only subsidizes dental treatment for adults for specific conditions that the dentist has to assess. So never write “covered by Helfo” in an ad. State the price without the subsidy, and say on the page that some treatments may qualify for a subsidy and that you check this at the first appointment.
Does the patient need a referral to see a physiotherapist?+
No, patients can go directly to a physiotherapist without a referral from a doctor. What the appointment costs depends on whether the clinic has an operating grant from the municipality. With an operating grant the patient pays a co-payment, without one they pay full price. State both clearly on the page, because that’s what the patient wonders about before booking.
Who should be in the videos?+
The practitioner. Patients choose a clinic based on trust, and a dentist or skin therapist explaining the treatment in 30 seconds builds more trust than a polished clinic film. We write the script and edit, you film on your phone.
How do you measure bookings?+
A conversion on the thank-you page after booking or in the booking system, with forms and phone calls as separate conversions. If the clinic offers several treatments, the form passes along which treatment the inquiry is about, so we can see what a booking costs per treatment.
What does Arcads cost?+
We take a share of the value we create for you, not a fixed monthly fee. If you don’t earn more, you pay us nothing. For this to work for both sides, the ads need to create enough value for our share to come to around NOK 20,000–30,000 a month. That’s why we work with established businesses with an ad budget of at least NOK 30,000 a month. You pay the ad budget directly to Google and Meta. See the pricing page.

See what it would look like for you.

Send us your website. You'll get a proposal for ads and a landing page by email within a couple of days.

  • Made by Victor and Jona, not a template
  • Free, and yours to keep
  • No lock-in contract, no salespeople
VictorJonaVictor and Jona reply personally.
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