This policy explains how Arcads ANS collects and uses personal data when you visit arcads.no, contact us, or are a client of ours.
Arcads ANS, org. no. 935 795 990
Jonas Lies gate 1, 3717 Skien, Norway
Email: hei@arcads.no
Managing director Victor Skretteberg is the contact person for privacy matters.
| When | Data | Purpose and legal basis |
|---|---|---|
| You fill in a form on arcads.no | Name, email, phone, company, website and what you write in the form | To reply and prepare the proposal you asked for. Basis: contract/pre-contract steps (GDPR Art. 6(1)(b)) |
| You book a meeting | Name, email, time and any notes | To hold the meeting. Basis: Art. 6(1)(b) |
| You email us | The content of the email and contact details | To answer your enquiry. Basis: legitimate interest (Art. 6(1)(f)) |
| You visit the website | IP address, browser, device, pages viewed and clicks (via cookies and pixels) | Statistics, improving the site and measuring our own ads. Basis: consent (Art. 6(1)(a)) where required by law |
| You are a client | Contact details, agreements, billing data and data from the ad accounts you give us access to | To deliver the service and invoice. Basis: Art. 6(1)(b) and (c) (bookkeeping obligations) |
When a client grants Arcads access to their advertising accounts, we retrieve data through the official interfaces (Google Ads API and Meta Marketing API). This is mainly campaign and performance data such as impressions, clicks, costs and conversions, as well as ads and audience settings.
Access can be revoked at any time from the ad account (Google Ads: Access and security; Meta: Business settings → Partners).
arcads.no uses these tools:
You can block or delete cookies in your browser settings, and opt out of personalised ads in Meta's ad preferences and Google's ad settings.
We use these providers, under data processing agreements or equivalent terms:
Some providers store data outside the EU/EEA, mainly in the United States. Such transfers rely on the EU Standard Contractual Clauses (SCC) or the EU–US Data Privacy Framework.
You have the right to access, rectification, erasure, restriction, data portability and to object to processing. Where you have given consent, you can withdraw it at any time. Email hei@arcads.no and we will reply within 30 days.
If you believe we process your data unlawfully, you can complain to the Norwegian Data Protection Authority, Datatilsynet.
Email hei@arcads.no with the subject "Data deletion request" and include the email address or phone number the data is linked to. If you connected a Facebook, Instagram or Google account through us, you can also remove the access in that account's settings. We delete the data within 30 days and confirm by email, except for data we are legally required to keep.
We update this policy when we adopt new tools or change how we process data. The date at the top shows the latest change.